Terms of Use

The services provided on this website include corporate service information, consultation, process assistance and related support for business clients, entrepreneurs and cross-border users. By accessing this website, submitting a form, sending an inquiry, purchasing services or continuing to use this website, you acknowledge that you have read and agree to these Terms of Use.

1. Services We Provide

The services provided on this website include, but are not limited to:

  • Company registration and company alteration services
  • Intellectual property services including trademark, patent and copyright
  • Bank account opening assistance and pre-opening consultation
  • Import and export qualification, filing and related application support
  • Visa, business entry and related auxiliary services
  • Registered address, document organizing, translation and notarization/authentication assistance
  • Other consulting and support services related to company establishment, compliance and cross-border operations

Service introductions, process descriptions, estimated timelines, reference prices, deliverables and case information displayed on this website are for reference only to help you understand the service types.

The specific service scope, price, document requirements, deliverables and implementation method shall be subject to the final quotation, order, service agreement, email confirmation or chat record mutually confirmed by both parties.

2. Nature of Services

We act as a corporate service provider, consultant and process supporter.

Unless explicitly stated otherwise, we are not a government authority, bank, embassy or consulate, intellectual property examination authority, customs, tax authority or other approval agency.

This means:

  • We may assist you in preparing documents, organizing processes, submitting applications and following up on progress
  • Final approval, account opening, successful registration or certificate issuance is generally determined independently by third-party authorities
  • We do not make absolute guarantees regarding any approval outcome

3. User Eligibility and Warranties

When using this website or engaging our services, you warrant that:

  • You have the legal capacity to sign, submit and use the relevant services
  • All information you provide, including name, company details, identification documents, contact information, authorization documents, signed documents and other materials, is true, complete, accurate and valid
  • Your application purpose is legal and compliant, and does not involve fraud, money laundering, tax evasion, sanctions evasion, misrepresentation or other illegal activities
  • You are authorized to act on behalf of yourself, the relevant company, shareholders, directors or actual controllers

If you provide false, incomplete, misleading or expired materials that result in application failure, delay, rejection, account freezing or other losses, you shall bear full responsibility.

4. Inquiries, Quotations and Order Formation

You may inquire about our services via website form, email, WhatsApp, online chat, telephone or other channels.

Upon receiving your request, we may provide preliminary advice, quotations, document checklists, processing procedures or cooperation plans.

The service shall be deemed formally commenced upon any of the following:

  • You confirm the quotation and make payment
  • Both parties sign a service agreement
  • You confirm in writing to authorize us to proceed
  • We have started substantive work per your request

Before service commencement, we reserve the right to accept or decline your engagement based on business risk, document completeness, country/region restrictions, industry restrictions, compliance requirements or cooperation resources.

5. Processing Timelines

References such as "estimated X business days", "usually takes X weeks" or "general processing time" on the website are for informational purposes only and do not constitute a binding promise.

Actual processing may be affected by:

  • Internal review speed of government agencies or banks
  • Holidays, regional differences or policy changes
  • Document supplementation, identity verification, in-person or video interview arrangements
  • International logistics, translation, notarization or authentication progress
  • Third-party systems, payment systems or external platform disruptions
  • Speed and accuracy of client document submission

In the event of delay, we will use reasonable efforts to follow up but do not guarantee a fixed completion date.

6. Fees and Payment

Service fees may include, but are not limited to:

  • Our service fees
  • Government or official filing fees
  • Bank, institution, embassy/consulate or third-party charges
  • Translation, notarization, authentication, shipping and document processing fees
  • Address services, annual renewal, maintenance or add-on service fees

Prices, promotions, historical prices or sample quotations shown on the website are for reference only and do not constitute a fixed commitment for all orders.

You shall complete payment via the agreed method and timeline. Any issues arising from delayed payment, failed transactions, exchange rate fluctuations, bank charges or cross-border transfer restrictions shall be borne by the payer.

7. Refunds and Cancellations

Given that corporate services typically involve document review, manual processing, appointment scheduling, third-party prepayments and non-refundable official fees, refunds will be determined based on service progress.

We may decline a full refund or refund only unused portions in the following cases:

  • You have confirmed the order and service has commenced
  • We have completed document pre-check, consultation analysis, file preparation, translation, scheduling, third-party prepayment or other substantive work
  • Government fees, official fees, bank fees, authentication fees, etc., have been incurred
  • The project cannot continue due to your unresponsiveness, non-cooperation, refusal to supplement documents, information concealment or voluntary abandonment
  • Third-party approval is denied, but we have completed all required preliminary services

If the service cannot continue due to reasons attributable to us, the parties may negotiate a refund of the portion of reasonable fees that have not yet been incurred.

8. Third-Party Authorities and Approval Outcomes

Certain services rely on third-party authorities, including but not limited to:

  • Company registration authorities
  • Banks and payment institutions
  • Tax or customs authorities
  • Embassies, consulates or visa centers
  • Trademark, patent and copyright examination authorities
  • Notarization, authentication, translation and logistics service providers

These authorities apply independent review criteria and exercise sole discretion. Accordingly, we do not guarantee the following:

  • Successful company registration
  • Successful bank account opening
  • Visa approval
  • Successful trademark, patent or copyright application
  • Timely completion of filing, qualification or licensing

9. Client Cooperation Obligations

To ensure smooth service delivery, you shall timely cooperate including, but not limited to:

  • Submitting clear, complete and valid materials as required
  • Confirming or signing documents within the required timeline
  • Cooperating with identity verification, video authentication, in-person signing or document supplementation
  • Providing true information regarding beneficial ownership, fund source, business purpose, etc.
  • Responding to project-related notices within a reasonable time

If you are unresponsive, uncooperative, repeatedly provide incorrect materials or present material risks, we reserve the right to suspend, discontinue or terminate.

10. Compliance Review and Right to Decline Service

For compliance, risk control and prudent operation, we reserve the right to conduct reasonable reviews of client background, fund sources, business models, beneficial ownership, industry type and transaction purpose.

We may decline an engagement, suspend service or terminate cooperation if we discover or reasonably suspect:

  • False information or identity impersonation
  • Illegal business, fraud, money laundering or high-risk transactions
  • Sanctioned status or failed compliance review
  • Unclear or highly abnormal application purpose
  • Other circumstances that may expose us to unreasonable legal or compliance risks

11. Website Content and Intellectual Property

All text, images, layout, design, service descriptions, icons, downloadable materials, templates and other content on this website (except those legally belonging to third parties) are protected by intellectual property laws.

Without prior written permission, you may not:

  • Reproduce, republish, mirror or scrape content from this website
  • Use website content for commercial redistribution
  • Forge, alter or misappropriate our brand information
  • Use automated tools to maliciously crawl or bulk-collect website content

12. Privacy and Information Use

Contact information, company details and business materials you submit will only be used within a reasonable business scope to:

  • Respond to inquiries
  • Assess your needs
  • Process service procedures
  • Provide quotations, notifications and client support
  • Meet necessary compliance and record-keeping requirements

For more detailed data processing practices, please refer to the website's Privacy Policy.

13. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for indirect loss, lost profits, lost business opportunities, business interruption, loss of anticipated benefits or third-party claims arising from:

  • Third-party authority rejection or delay
  • Bank or embassy/consulate risk control upgrades
  • Policy or regulatory changes or regional differences
  • Client errors, concealment, late submission or invalid materials
  • Force majeure, system failure or international logistics delay
  • Third-party platform, payment tool or external service disruption

Where permitted by law, our total aggregate liability for any single service shall be limited to the total service fees actually paid by you for that service; third-party fees, official fees and uncontrollable external losses are excluded.

14. Force Majeure

We shall not be liable for breach of contract due to delay, interruption or failure to perform caused by force majeure events including natural disasters, epidemics, war, government restrictions, network outages, system failures, hacking, international sanctions, logistics restrictions or other unforeseeable events beyond reasonable control. We will assist with communication and resolution within reasonable limits.

15. Updates to Terms

We reserve the right to update these Terms of Use based on business changes, legal requirements or website operation needs.

The updated version shall take effect upon posting on the website. Your continued use of the website or engagement of services after the update constitutes acceptance of the revised terms.

16. Contact Information

If you have any questions about these Terms of Use, please contact:

Company Name: Shenzhen Zhonggangxing Overseas Enterprise Services Co., Ltd.

Email: global@simeng.com.hk

Phone: +852 3575 9759

HK Address: Room 1508, 15/F, Tower 2, Grand Centre, 625 Nathan Road, Kowloon, Hong Kong.

SZ Address: Building 11, 5th Floor, Units 502-505, Phase II of Tian'an Cloud Valley Industrial Park, Bantian Street, Longgang District, Shenzhen.

WhatsApp: +8615994764191

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